What our customers say
A selection of experiences from our clients
We are delighted with this positive feedback which demonstrates the committment of our team.
The following testimonials are more than kind words from our clients; they are a testament to our unwavering commitment to delivering excellence in every aspect of our business.
Ally is fantastic! Thank you so much for getting Bailey from Dublin to Orlando so smoothly. You were so helpful and knowledgeable, I really appreciated the support with everything!
We can’t thank Ally & the team enough for all their help and support in relocating our cat to Cyprus. Ally’s help, support and communication made the whole process easy. I would highly recommend the pets on board team to anyone. Thank you again for all your hard work.
Really amazing service from Niamh and the team at Pets on Board, for helping one nervous flyer with one nervous German Shepherd to get from Dublin to Toronto! Communication was great which made the process so easy and understandable. I also felt reassured that my dogs comfort and care was a priority. Everything went so smoothly and I would recommend them to anyone. Thank you so much.
I recently used Petsonboard to relocate my French Bulldog, Louie, from Ireland to the USA, and I couldn\’t be more satisfied. Ally and the entire team were exceptionally professional, knowledgeable, and supportive throughout the entire process. Their communication was fantastic at every stage, keeping me informed and reassured. They guided me through all the necessary paperwork and ensured Louie was comfortable during his journey. Their attention to detail and genuine care for pets truly made a difference. Thanks to Petsonboard, Louie arrived safely and happily in the USA. I highly recommend their services to anyone needing to relocate their pets. A huge thank you to Ally and the team for making this transition so smooth and stress-free!
We recently moved a dog from Dublin to the USA. Niamh and company were fantastic- they were flexible, responsive, and super helpful. The move went off without a hitch, which is a credit to them.
Everyone at Pets on Board has been amazing, and a big shout out to Niamh! The constant communication every step of the way with every update helped put our minds at ease when sending our dog over to the US. The level of care they show to the animals they are trusted with is second to none, and if I ever need this service again, I know Pets on Board would be my first call!
A big thank you and well done to everyone involved with getting Órlaith from Ireland to Maine! Ally your communication and organization skills rock😊 I felt everyone involved really cared about safety and comfort for my dog. I highly recommend this business if one needs to relocate their pet.
A huge thanks to Ally and the team for getting our dog to Singapore. The whole process from start to finish was seamless with Ally taking control of everything and there to answer all our questions. Our dog was collected from the house in Dublin and a happy dog dropped to our door in Singapore. Throughout her journey we had photos and updates on her travels which was very comforting. The company clearly cares for the dogs. I would highly recommend Pets on Board and we will use them again.
We can’t thank Ally enough for providing a truly exceptional service. We have a very nervous dog who had a very long journey to make from Ireland to the Caribbean. Not only was she clearly relaxed and happy throughout her journey, I think she may actually have had the time of her life!! Ally and the team kept us regularly updated throughout the journey which meant so much to us. Working with Ally was an absolute pleasure. She helped us through every stage while we were planning for the journey and throughout the journey. We have a very happy dog who has arrived in her new home a very happy girl. Thank you Ally and team. Everything you have done means the world to us.
A great big thank you to Ally and all at Pets on Board for such an awesome job. We just moved our two dogs from Ireland to the US. We opted for a “door to door” service and couldn’t have been happier. Ally made sure that everything went according to plan, despite some last minute revisions on our end and was both professional and very reassuring at the same time. I would absolutely recommend Ally and Pets on Board to anyone needing help with a pet move.
I just want to say Thank you to Ally and the team at Pets On Board. I worked with Ally to get my dog Russell he’s 3yr Labradoodle over to Philadelphia and from the beginning right to the end Ally was there every question I had she was able to let me know what I had to do. Especially with all the necessary paperwork,vacancies requirements. Honestly we would have been lost without Ally. I was nervous of course to Fly Russell as we have never done that before every thing worked as we were informed and we will be forever grateful for you guys Getting Russell over to Philadelphia we arrived On Monday it’s Friday now and he’s doing great he is his normal self full of life loving his food walks and Tennis ball haha. If you are considering to Flying with your dog I will 100% say Pets On Board are the right people for you I’m sure we will talk about you guys forever. Thanks again for Getting Russell to Philly safe and sound.
Hello, Ally, Lewis and all the team at Pets on Board. I cannot thank you all enough for your wonderful care and attention to my beloved dog while transferring him from Cork Ireland to Portugal. It was the smoothest efficient and above all caring transfer ever. If anyone has any doubts at all about using this company to transfer their pet than do not! A very Happy, relaxed and excited dog arrived just 18 hrs after I did. A thousand heartfelt thanks to you all.
I wish to communicate my overwhelming gratitude to you on both Ally and Lewis’ attitude, experience and skill for their recent transport (today) of Sophie back to Thailand. This is not something that I do often – engaging with managers (superiors, supervisors – someone in charge; although these days it seems that whatever you deem them to be – you’ll offend someone) to show my appreciation. However, in this instance I believe it is well warranted. I cannot, given the medium, detail a blow by blow account – but I am sure that both Lewis and Ally can fill you in. In introducing the subject of Sophie and a little background I wish to convey the following; Your staff – both of them, have gone above and beyond their job descriptions. They have completed every task, exceeded every expectation and completely put me at such ease that I trusted my baby to them ‘sine cogitare’.
Very happy with the service – my bike arrived from France in perfect condition and I was kept informed the whole time by Chris. Very happy to recommend
Chris has helped ship a brand new motorcycle from a dealer in Belgium to Dublin. I had sleepless nights about entrusting this task to anyone but myself, but the bike arrive in pristine condition and was delivered to my house by another professional van transportation crew arranged by Chris. Shipping was quite fast and on short notice. Appreciated the prompt responses to inquiries, insurance offered, paperwork sorted and safe transportation. Thanks Chris and all involved.
Reach Us
EFL International Distribution Ltd.
Unit 4B
Santry Hall Industrial Estate
Dublin 9
Ireland
D09 E3X2
+353 1 886 7700
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